Field manual · 01
Pain →
Projects
Turn the step that keeps failing into the system that replaces it.
Ryan Perez
Bow Tie Kreative
Cover
Title + promise + author + visual. Must stay recognisable at thumbnail size — check it at 80px before signing off.
Contents
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Contents
Linked titles, part organisation, logical numbering. Parts are set heavier than chapters so the structure reads at a glance.
Part two
Finding the
broken step
Three chapters on diagnosis before repair.
Part divider
Number + title + orientation. Same saturated cut as the deck's section divider — one visual language across both formats.
Chapter 04
The form field is the org chart
By the end of this chapter you will be able to locate the single step in a process that assumes knowledge the user does not have.
Chapter opener
Number + headline + premise. The premise is a learning outcome — a chapter without one gets merged into its neighbour.
Pain → Projects
Ch. 04
Start at the smallest unit
47
Standard reading page
Running header + one body column + folio. One column by default — two only for reference material.
Diagnose before you build
Key idea
The visible problem is almost never the constraint. It is the symptom the constraint produces.
Warning
Fixing the symptom hides the constraint and makes the next diagnosis harder.
52
Callouts
Ten callout types, each with a fixed colour meaning. If everything is a callout, nothing is emphasised.
Case study 03
Procurement unblocked in six weeks
88
Case study page
Situation + intervention + result + lesson. The lesson is what makes it teaching rather than boasting.
Exercise 04
Locate your broken step
Write the last three times a customer contacted you confused. Name the step immediately before each one.
Two or more answers naming the same step? That is the one to rebuild.
Exercise page
Objective + instructions + writable prompts + how the result maps to an outcome. Enough space to actually write if printed.
Chapter summary
Do this now
Complete Exercise 04 before reading Chapter 05.
Next
Ch. 05 — Rebuilding without rewriting
Summary page
Key ideas + practical actions + the bridge to the next chapter. The bridge is what keeps a reader moving.